Answers to common questions about APEX, our products, training, and partnership process.
Our APEX stem cell products are ethically sourced from consenting mothers at the time of delivery. All donors undergo rigorous screening, and tissues are processed in FDA-registered, ISO-certified facilities following AATB and AABB guidelines. No harm comes to the mother or newborn.
APEX offers a complete product line including umbilical cord tissue (Wharton's Jelly derived), exosomes, and amniotic fluid. Each product comes with full documentation including Certificate of Analysis (COA) and chain of custody records.
Every APEX product comes from FDA-registered, ISO-certified tissue banks. We provide complete documentation with every order including cell viability reports, infectious disease testing results, and full chain of custody. Our cell viability rates exceed 90%.
Products are shipped via cold chain logistics to maintain integrity. Storage requirements vary by product type — our training covers proper handling, storage, and preparation protocols for your team.
Yes. Every APEX partner receives comprehensive training covering protocols, patient selection, administration techniques, compliance, and staff education. We make sure your team can deliver with confidence from day one.
Training covers product education, patient selection criteria, administration protocols for various applications (IV, injection, aesthetic), compliance and documentation requirements, product handling, and sales/consultation techniques.
Absolutely. APEX partners get ongoing access to our team for questions, updated training materials, and support. We're not just a supplier — we're your partner in building a successful stem cell program.
Yes. As an APEX partner, you can train new staff members using our onboarding program at no additional cost. We also offer refresher training sessions whenever your team needs them.
We provide proven ad campaigns, content systems, and patient acquisition strategies tailored to stem cell services. This includes campaign templates, landing pages, follow-up sequences, and ongoing optimization support. The goal is simple: fill your calendar with qualified patients.
No. Marketing support is available to partners who want it, but it's not required. Some partners have their own marketing teams or agencies. We're here to help if you need it.
We run a clinic ourselves. We've tested these campaigns with our own money and know what works. Most agencies have never actually had to fill a stem cell calendar — we do it every month.
We'll discuss specifics on our discovery call based on your practice size and goals. We're looking for partners who are serious about building a stem cell program — not just making a one-time purchase.
Most distributors sell you product and disappear. APEX provides the complete ecosystem: premium product, full training for your team, and marketing systems to actually get patients through the door. We run a clinic ourselves — we know what it takes to profit from stem cells, not just buy them.
Start by scheduling a discovery call. We'll learn about your practice, discuss your goals, and determine if APEX is the right fit. If it is, we'll walk you through onboarding, training, and getting started.
We partner with medical clinics, med spas, IV therapy clinics, chiropractic practices, pain management clinics, and functional medicine providers. If you're a licensed healthcare provider interested in offering stem cell services, we'd love to talk.
Schedule a discovery call and we'll answer any questions you have about APEX, our products, and whether partnership is right for your practice.
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